Terms & Conditions

Collective Loop Terms and Conditions

Last Updated: September 15, 2024

Welcome to the Collective Loop website and SaaS marketing agency services (collectively referred to as “Collective Loop,” “we,” “us,” or “our”). By accessing or using our website or services, you (“User,” “Client,” or “you”) agree to be bound by the following terms and conditions (“Terms”). If you do not agree with these Terms, please refrain from using our website and services.

1. Acceptance of Terms

By accessing our website or using our services, you agree to comply with these Terms. These Terms may be updated from time to time without prior notice. It is your responsibility to review the most current version of the Terms regularly. Continued use of our website or services after any such changes constitutes acceptance of the updated Terms.

2. Services

Collective Loop provides marketing services for SaaS companies, including but not limited to digital marketing, content creation, social advertising and social media management. Our services are subject to these Terms, and any specific terms and conditions or contracts agreed upon in writing between Collective Loop and the Client will prevail in the event of a conflict.

3. Website Use

3.1 Eligibility: To access and use our website, you must be at least 18 years old or have reached the age of majority in your jurisdiction, whichever is greater.

3.2 License to Use: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for your personal or business use, provided you comply with these Terms.

3.3 Prohibited Activities: You agree not to engage in any unlawful, harmful, or prohibited activities, including but not limited to:

• Using the website in violation of any applicable laws or regulations.
• Attempting to gain unauthorized access to our systems or data.
• Using the website for fraudulent purposes.
• Interfering with the website’s operation or its security features.

4. Intellectual Property

4.1 Ownership: All content, materials, and intellectual property on the Collective Loop website, including but not limited to text, images, graphics, logos, and software, are owned by or licensed to us and are protected by copyright, trademark, and other applicable intellectual property laws.

4.2 Restrictions on Use: You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content on our website without our prior written consent.

5. Service Agreements

5.1 Service Scope: The scope of services, timelines, deliverables, and fees will be outlined in a separate written agreement or proposal accepted by the Client.

5.2 Payment Terms: Fees for services will be specified in the agreement. Payment must be made in accordance with the agreed payment schedule. Late payments may result in suspension of services, and interest may be charged on overdue amounts.

5.3 Refunds and Cancellations: Unless otherwise stated in a written agreement, all fees are non-refundable. Clients may cancel services with written notice as stipulated in their specific agreement, but are still responsible for any fees due up to the date of termination.

5.4 Client Responsibilities: The Client must provide all required materials, information, and approvals in a timely manner. Delays caused by the Client may impact timelines and deliverables without affecting the Client’s payment obligations.

6. Limitation of Liability

6.1 Disclaimer of Warranties: Our website and services are provided “as is” without any warranties of any kind, express or implied. We do not guarantee that our services will be uninterrupted, error-free, or secure.

6.2 Limitation of Liability: To the fullest extent permitted by law, Collective Loop, its affiliates, and their respective officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or services, even if advised of the possibility of such damages.

6.3 Maximum Liability: In no event shall our aggregate liability for any claims arising out of or related to these Terms or our services exceed the amount paid by the Client to Collective Loop for the specific service in question.

7. Indemnification

You agree to indemnify, defend, and hold harmless Collective Loop, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use of our website or services, any violation of these Terms, or any breach of a separate written agreement with us.

8. Confidentiality

8.1 Confidential Information: Both parties may receive confidential information from the other in connection with the services. Each party agrees not to disclose, use, or permit the use of any confidential information except as required for the performance of services.

8.2 Exceptions: Confidential information does not include information that is or becomes publicly known, is independently developed by the receiving party, or is lawfully received from a third party.

9. Termination

9.1 Termination by Collective Loop: We reserve the right to terminate or suspend your access to our website or services at our discretion for any reason, including but not limited to breach of these Terms.

9.2 Termination by Client: The Client may terminate services in accordance with the terms of their written agreement.

10. Dispute Resolution

10.1 Governing Law: These Terms and any disputes arising from or relating to them shall be governed by the laws of [Insert Jurisdiction], without regard to its conflict of law principles.

10.2 Arbitration: Any disputes arising from or related to these Terms shall be resolved through binding arbitration in accordance with the rules of the [Insert Arbitration Institution]. The arbitration shall take place in [Insert Location], and the decision shall be final and binding.

10.3 Waiver of Class Actions: You agree to resolve any disputes with us on an individual basis and waive your right to participate in a class action lawsuit.

11. Miscellaneous

11.1 Entire Agreement: These Terms, along with any written agreements between you and Collective Loop, constitute the entire agreement between the parties and supersede all prior agreements, representations, and understandings.

11.2 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

11.3 No Waiver: The failure of Collective Loop to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

11.4 Force Majeure: We shall not be liable for any delays or failures in performance due to causes beyond our reasonable control, including natural disasters, acts of war, or governmental actions.

12. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

admin@collectiveloop.com